Shipping policy
Shipping Policy – Bag Odyssey
At Bag Odyssey, we are committed to providing our customers with a simple, fast, and reliable shipping experience. Please read our shipping policy carefully for details on our processing times, costs, and terms.
Order Processing Times Orders are processed within 1 to 3 business days after payment is received. During periods of high demand (holidays, special promotions), processing times may be slightly extended.
Shipping Times We ship to Canada, the United States, and France.
- Canada: 6 to 11 business days
- United States: 6 to 11 business days
- France: 6 to 11 business days
Shipping times are estimates and may vary depending on your location and the shipping service.
Shipping Fees Shipping costs are €10.90. However, shipping is FREE for all orders.
If you need your item quickly, please contact us at: infobagodyssey@gmail.com.
Tracking Number Once your order has been shipped, you will receive a confirmation email with a tracking number to track your package in real-time.
Shipping Issues If you do not receive your order within the estimated delivery time or encounter any issues with your package:
- Contact us at infobagodyssey@gmail.com.com with your order number.
- We will work with the carrier to resolve the issue promptly.
Failed Delivery Returns If a package is returned due to an incorrect address or prolonged absence, reshipping fees may apply. Bag Odyssey is a Canadian-based company.
Thank you for trusting us,
The Bag Odyssey Team
We will do our best to prioritize the processing of your order.